If your order hasn’t arrived within the expected timeframe, please contact our support team at [your email/contact page].

Yes! Once your order is shipped, you’ll receive a tracking number via email.

Orders typically take [2] days for processing and [14] days for delivery. International shipping may take longer.

We accept returns within [X] days of delivery if the item is unused and in its original packaging. Contact us for return instructions.

If your plush arrives damaged, please email us within 15 days with photos, and we’ll send a replacement or refund.